•	Who is Quest Auto Service?
•	Why should I use your shop to repair my vehicle?
•	Weren't you previously a franchised company?
•	Do you offer a warranty on your repair services?
•	What happens when I am not at home when my vehicle breaks down?
•	What maintenance schedule should I follow?
•	My check engine/ service engine light is on; Should I have it towed?
•	Is high octane gasoline better for my vehicle?
•	Why do shops charge a diagnostic fee?
•	My vehicle is running rough; Will a tune-up fix it?
•	I need brakes; How much will it cost me?
•	My car pulls and vibrates; Do I need an alignment?
•	I have a problem with my car that occurs intermittently. Can you find the problem?
•	What if you don’t find the problem? Do I still owe you for the time spent on it?
•	I have an Audi, my wife has a Honda; Can you work on our vehicles?
•	The repairs on my vehicle are going to cost a lot. Should I just get rid of it, and get a different one?

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